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Frequently asked questions

Short answers to the questions we hear most often.

Can I buy a SIM card without a BSN?

Yes. You can buy a prepaid SIM without a BSN and without a Dutch bank account, online, in shops and at Schiphol. Some providers, such as Simyo, also offer plans without a BSN.

What is the difference between prepaid and SIM only?

With prepaid you pay in advance and there is no contract. With SIM only you pay a fixed monthly price for a bundle under a contract, monthly cancellable or for 1 or 2 years.

Do I get a BKR registration with SIM only?

No. You only get a BKR registration if you pay off a phone of €250 or more. With SIM only you are not paying off a device.

How long can a mobile contract last?

In the Netherlands a fixed contract lasts 2 years at most. After that you can cancel your plan on a monthly basis.

Can I keep my number?

Yes, this is called number porting. Ask your new provider, who will cancel your old plan for you. If you are still in a contract, your old provider may charge for the remaining term.

Does my phone support eSIM?

Dial *#06#. If you see an EID number, your phone supports eSIM.

Does it cost me extra to sign up through 123-mobile?

No. You sign up directly with the provider at the same price. Sometimes we receive a fee from the provider; read more on our how we earn page.

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